vRealize Infrastructure Navigator not appearing in the Web Client

I was playing around deploying the latest version of the vRealize infrastructure Navigator ( – build 3923091) in my HomeLab (vSphere 6.5 with VCSA as the vCenter) and noticed that after the deployment of the VIN appliance and successfully starting it up, the Infrastructure Navigator option was not appearing within the home screen of the vSphere web client.

Upon some investigation, it turned out that the VIN plugin was not correctly downloaded to the web client so you need to manually check for new plugins to install. To achieve this, follow the process below

  1. In the Web Client, go to Home -> Administration -> Client plug-ins (under Solutions drop down menu on left) and verify that the Infrastructure Navigator plugin is not available
  2. Click the check for new plugins link on the top left. A small pop up box appears on the bottom right notifying you of the new plugin check-in action. 2
  3. Click on the Go to the event console link that’s on this pop up box to see the event updates and verify that the task is running to check for new plugins 3
  4. Wait until new plugin check is completed and is successful.   4
  5. Log off, and lock back in to vSphere web client to see the Infrastructure Navigator option appearing on the home screen so that you can go in to it and configure the VM discovery  5 6




Technologist, lucky enough to be working for a very technical company. Views are my own and not those of my employer..!


  1. Infrastructure Navigator is not compatible with vsphere 6.5 the Plugin does not appear during the OVA deployment and you cannot bind it to your Vcenter 6.5. How did you get around this problem per your description?

  2. Compatibility considerations
    These products are not compatible with vSphere 6.5 at this time:

    VMware NSX*

    Note: VMware vSphere 6.5a is the minimum supported version for NSX for vSphere 6.3.0. For more information, see For sites running VMware vSphere 6.5, vSphere update 6.5a is the minimum supported version with NSX for vSphere 6.3.0 (2148841).

    VMware Integrated OpenStack
    vCloud Director for Service Providers
    vRealize Infrastructure Navigator
    Horizon Air Hybrid-Mode
    vCloud Networking and Security
    vRealize Hyperic
    vRealize Networking Insight

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